Product Care
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At Uptop8, we don’t just sell products—we use them in our daily lives. And like any good user, we’ve made our fair share of mistakes along the way. The good news? You don’t have to!
To help you get the most out of your bidet, we’ve put together this simple guide on how to properly use and care for it. Follow these steps, and you’ll avoid common issues that can shorten its lifespan.
1. Common Mistakes That Can Damage Your Device
🔴 Not Properly Closing the Charging Port
One of the quickest ways to damage your bidet is by leaving the charging port exposed to water. If it’s not fully sealed before use or storage, moisture can seep in and cause malfunctions.
💡 Tip: Always double-check that the charging port is securely closed before each use and before storing the device. We’ve learned this the hard way—twice!
🔴 Failing to Drain the Water from the Hose
After each use, it’s crucial to completely drain the water from the device, ensuring no residual moisture remains in the rubber hose. If water is left inside, it can seep into the storage container and, in turn, find its way into the charging port, leading to potential damage.
💡 Tip: After use, hold the bidet and turn it on at an angle and allow all excess water to drain from the hose before storing it.
🔴 Failing to Dry the Container Before Packing It Away
Moisture trapped inside the storage container can lead its way into the device, causing internal damage.
💡 Tip: After draining the water, thoroughly dry the container.
2. Extra Care Tips for Long-Lasting Performance
✅ Regular Cleaning & Maintenance
- Wipe down your bidet with a damp cloth or wet wipe after each use.
- If applicable, use a cleaning solution, but always ensure the charging port is fully closed before doing so and avoid wetting the charging port area.
✅ Charging It Properly
- Only use the recommended charger to avoid damaging the battery.
- Avoid overcharging—unplug the device once it’s fully charged.
✅ Proper Storage
- Store the bidet in a cool, dry place when not in use.
3. What do I do if my Bidet gets wet?
Don't worry - there are steps you can take to prevent damage and potentially save it.
i. Turn it off: Do not try to see if it still works, just like phones, it only damages it further.
ii. Dry the exterior: Use a dry cloth to wipe any visible water, paying extra attention to the charging port.
iii. Let it air dry: Wait 1-2 days and allow it to dry naturally. Avoid using a hairdryer or heater, as excessive heat can damage internal components.
iv. Test it once dried: After ensuring the bidet is completely dried, try turning it on.
Final Thoughts
At Uptop8, we believe in selling products that are practical, reliable, and long-lasting -but a little care goes a long way! By following these simple steps, you’ll extend the life of your bidet and ensure you get the best experience from it.